iOS 15.2 Adds “Parts and Service History” Feature to iPhone – .

iOS 15.2 Adds “Parts and Service History” Feature to iPhone – .

With the launch of iOS 15.2, Apple is adding a new “Parts and Service History” section to the Settings app that will allow users to view the service history of their iPhones and confirm that components used for repairs. are genuine.
As noted in a new support document, iPhone users who have installed iOS 15.2 or later can go to Settings> General> About to access parts and service history. The Parts and Service History section will only be available if repairs have been made to your ‌iPhone‌.

Apple will provide different component information depending on the ‌iPhone‌ version.

  • For ‌iPhone‌ XR, XS, XS Max and later, including iPhone SE (2nd generation), you can see if the battery has been replaced.
  • For iPhone 11 models, iPhone 12 models, and iPhone 13 models, you can see if the battery or screen has been replaced.
  • For ‌iPhone 12‌ and iPhone 13‌ models, you can see if the battery, screen or camera has been replaced.

If a repair was made with genuine Apple parts and tools, the repairs in this section will have a “Genuine Apple Part” listing next to the repaired component.

An “Unknown part” message will be displayed if the installation of a part is incomplete, if the part has been replaced by a non-original component, if the part has already been used or installed in another iPhone‌, or if the part does not perform as expected. In earlier versions of iOS, customers can only see if a replacement part is identified as an unknown part.

Apple says messages in the Service History section will not affect your ability to use iPhone‌, its battery, display, or camera. Information is collected and stored on the device, which Apple uses for service purposes, security analysis, and to improve future products.

With the addition of “parts and service history” to the iPhone‌ comes a change made by Apple to the iPhone 13‌ models. Upon release, it was discovered that replacing a broken screen on an ‌iPhone 13‌ without specialist tools and components from Apple disables Face ID.

After the backlash from the repair community, Apple said it would introduce a software update that would allow display repairs that don’t affect Face ID. iOS 15.2 removes the specific pairing requirement that prevented Face ID from working when a screen repair is performed by a repair shop without Apple certified equipment.

Apple has already introduced repair restrictions for Touch ID, True Tone functionality, and iPhone 12‌ cameras, but the company still faces backfire when limiting ‌iPhone‌ repair options and disabling ‌iPhone‌ features. Apple simply informed customers if the components are not original while leaving the ‌iPhone‌ functionality intact, and this new section streamlines the messaging of repair components.

In November, Apple announced plans for a new self-service repair program that will allow users to perform their own device repairs using instruction manuals and components provided by Apple. This will join the Apple Authorized Service Program and Apple’s Independent Repair Provider Program, which provides Apple parts and tools to independent repair shops that are not AASPs.


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