Its 58 pages contain tips for anticipating “Mr. Epstein’s needs” and the requirement to be “low-key” – something described as “key.”
Staff have been instructed to “NEVER disclose the activities or whereabouts of Mr. Epstein or Ms. Maxwell to anyone” and “to inform Ms. Maxwell of any strange phone calls or requests”.
Divided into sections, there are instructions on “dealing with customers”, “the correct language” and “answering the phone”, among others.
Those working on the property were instructed to “wear appropriate clothing while Mr. Epstein, Ms. Maxwell and their guests are in residence.”
These were “dark blue pants with white golf shirts for everyday wear, white long-sleeved shirts for dinner service.”
Items in pockets “should not create a bulge or be visible,” he added.
Staff were told not to address Maxwell or Epstein with their hands in their pockets or chewing gum.
Strong perfumes or aftershave were prohibited because they could “cause an allergic reaction”.
Staff have been ordered to “SMILE! “
Words or phrases that were prohibited included “yeah”, “you bet”, “I got” and “I don’t know”.
Two of the comments approved were “that’s okay” and “I have no idea, but I’ll find out immediately”.
Phone calls had to be “answered in three rings or less”.
In one section of the master bedroom, staff were instructed to set the air conditioning to 60 degrees, to make sure the TV remotes were working, and to: »Pistol placed next to the table drawer. “
The toothpaste tubes had to be “more than half full” and the toilet paper was “two ply white” only.
Regarding stationery, there were to be “three sizes of Jeffrey Epstein notepads” and “two sizes of Ghislaine Maxwell and Lady Ghislaine notepads”.
Vehicles were to be three-quarters full of gasoline with “$ 100 in glove box or center console.”
In addition, “any CD that is lying around must be put back in the right pockets”.
Many pages had to be signed and dated individually.
Ghislaine Maxwell is on trial in New York, charged with crimes including luring girls as young as 14 to be sexually assaulted by Epstein at his properties in New York, Florida and New Mexico, as well as in his own residence in London, between 1994 and 1997.
Maxwell denies the charges against her, with her defense team suggesting she was used as a “scapegoat” for Epstein’s crimes.