Canadians quarantined after short trips to US – .

Canadians quarantined after short trips to US – .

CANMORE, ALTA. – Several fully vaccinated Canadians were forced to quarantine themselves for two weeks after returning from day trips to the United States and failing to pre-register on the ArriveCAN app, a requirement for the back to school.

Last month, the federal government adjusted pandemic travel rules to allow fully vaccinated Canadians to return to the country within 72 hours without providing a negative PCR test, a move widely celebrated by those living near the American border.

However, travelers are still required to submit mandatory information including proof of vaccination, date of travel and quarantine plan in the ArriveCAN app before returning to the Canadian border, which creates confusion for de many returns from day trips.

“I feel like I’m being punished for not being able to navigate the ArriveCAN app,” Martin Turo, a Surrey, BC resident, told CTV Vancouver on Friday.

On Thursday, Turo crossed the border to pick up a package in Blaine, Washington. Although he recorded his trip on the ArriveCAN app, the 70-year-old, who admits he’s not tech-savvy, couldn’t figure out how to download his vaccine details.

“I brought this vaccine passport with me and (the border guard) didn’t even want to look at it,” Turo said.

Turo is now on a 14-day quarantine order, despite two COVID-19 vaccinations and a booster, and only spends 30 minutes south of the border.

Likewise, Rick Minchin and his wife spent four hours in Blaine on Tuesday, before returning to New Westminster, B.C. via the Pacific Highway border crossing. Ignoring the requirements of the ArriveCAN app, the couple were mandated for quarantine by the border official they spoke with.

“We tried to argue with him, ‘Can we turn around? Is there anything else we can do? ‘ He basically said “no,” Minchin explained.

Toronto-area woman Laurie Fonseca also received a quarantine order after spending just seven hours shopping across the border in Buffalo, NY

“It was like being kicked in the stomach,” Fonseca told CTV News Toronto Thursday. “I’m basically tied up in my house for 14 days and I’m a Canadian citizen, fully vaccinated – it just doesn’t make sense to me. “

Fonseca says she asked the CBSA officer if she could park her car and complete the registration at that time, but she was refused.

According to the Canada Border Services Agency, many Canadians have not registered their trips on the app since the new rules came into effect on November 30. Yet while some travelers polled by CTV News were allowed to turn around, download the app, and return to the border, not everyone had this opportunity.

“Subjectivity is the hallmark of arriving at the Canadian border,” Ryan Neely, a Vancouver-based immigration lawyer, told CTV Vancouver. “It’s more an officer’s decision if he wants to fire you and give you time to complete this application. “

Use of the app has drawn criticism from those concerned that seniors and Canadians with disabilities may not be able to navigate the app.

The federal government notes that if you have accessibility needs or a compatible smartphone, you can submit your information through the browser version of ArriveCAN on any computer.

According to the ArriveCAN website, the government is working to make the mobile application accessible, adding: “If you cannot use ArriveCAN due to accessibility needs, boarding or entering Canada will not will not be refused. “

However, the website also notes that travelers who do not check-in using the ArriveCAN feature may experience delays due to additional interviews and potentially “be subject to enforcement action.”


The ArriveCAN app is available on the Apple App Store and the Google Play Store. The ArriveCAN iPhone app is compatible with any iPhone, iPod Touch, or iPad running iOS 12.0 or later. On Android, the application requires Android version 6.0 or later.

Once logged in, you will be asked to provide mandatory information, including proof of vaccination, date of travel, and quarantine plan. This must be done before you arrive at the border to re-enter Canada.

Upon arrival, a Canadian border services officer will ask you to view your ArriveCAN receipt. If you are not carrying a smartphone or other device, make sure you have a printout of your ArriveCAN receipt handy.

Additional information on the ArriveCAN app can be found here.

– With files from Adam Frisk, Tom Yun, CTV Vancouver and CTV Toronto


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