Several Amazon services – including its website, Prime Video, and apps that use Amazon Web Services (AWS) – were down for thousands of users on Tuesday.
Amazon said the outage was likely due to issues with the application programming interface (API), which is a set of protocols for building and integrating application software, Reuters reported.
“We are having API and console issues in the US-EAST-1 region,” Amazon said in a report on its Service Health Dashboard, adding that it has identified the cause and is working to resolve it. solve the problem.
Downdetector has shown over 24,000 incidents of people reporting issues with Amazon. It tracks outages by collating status reports from a number of sources, including errors submitted by users on its platform.
Other services, including Amazon’s Ring security cameras, the Chime mobile banking app and robot vacuum maker iRobot, were also facing issues according to their social media pages.
Ring said he is aware of the issue and is working to resolve it. “A major Amazon Web Services (AWS) outage is impacting our iRobot Home app right now,” iRobot said on its website.
Other affected websites and apps include the Internet Movie Database (IMDb), language learning provider Duolingo, and dating site Tinder, according to Downdetector.
In June, websites like the Guardian, Reddit, Amazon, CNN, PayPal, Spotify, Al Jazeera Media Network and The New York Times were hit by a widespread one-hour outage linked to the US content delivery network provider. Fastly Inc, a smaller rival of AWS.
In July, Amazon experienced an outage in its online shopping service, which lasted nearly two hours and affected more than 38,000 users.
Users have experienced 27 outages in the past 12 months on Amazon, according to the Web Tools ToolTester review website.