Amazon outage disrupts lives, surprising people over cloud addiction – .

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Amazon outage disrupts lives, surprising people over cloud addiction – .


Kyle Lerner and his girlfriend sensed something was wrong when they got home on Tuesday and found their two Persian-Himalayan cats meowing non-stop.

Normally, a feeding machine connected to the Internet distributes them kibble at noon, but the bowls of the felines were empty and clean. The gadget had not worked due to a failure of Amazon.com Inc.’s cloud computing unit.

AWS is the largest cloud computing service provider in the United States (istock | Downdetector.com)

“We had to feed them manually like in the olden days,” said Mr. Lerner, a 29-year-old small business owner who lives in Marina del Rey, Calif.

Amazon Web Services is the largest cloud computing service provider in the United States. The outage of much of its network lasted most of the day and disrupted several services of the tech giant, as well as many websites and applications of its corporate clients.

FILE PHOTO: The Amazon Web Services (AWS) logo is seen during the SIBOS Banking and Financial Conference in Toronto, Ontario, Canada, October 19, 2017. (Reuters)

For many consumers, it has been a realization of how many internet-connected devices they now have in their homes and how much even some of their most basic daily needs depend on a connection to the cloud.

Steve Peters from Los Angeles couldn’t tell his Roomba robot vacuum to clean up the blueberry muffin crumbs that landed on his kitchen floor during breakfast. He relies on an app on his phone to wave at the machine.

ANOTHER FAILURE OF AMAZON WEB SERVICES REMAINS POSSIBLE, TELLS AN INTERNET EXPERT

“I had to get myself a broom and a dustpan,” said Mr. Peters, a 60-year-old game designer. ” It was crazy. “

In Saint-Louis, the loss of access to Amazon’s Alexa service made Mark Edelstein feel lonely and helpless.

FILE PHOTO: The Amazon and Amazon Prime logos are pictured on vehicles outside an Amazon fulfillment center. (Reuters)

“We chat more during the day than me and my wife,” the 62-year-old business analyst said of the digital assistant, who normally responds to questions and orders in an instant. He regularly asks her for weather and news updates. Alexa had no answer for him Tuesday morning.

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“Since the pandemic, I have been linked to the Alexa system,” Mr. Edelstein said. Without it, “you almost have separation anxiety.”

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