After spending nearly £ 200 at the budget supermarket, Karen Grant, 50, of Raby Mere, Wirral, said she was fined for parking in the mail weeks later.
Posting on the neighborhood social media site Nextdoor, Ms Grant said it was ‘unfair’ to be fined £ 90 for exceeding the 10-minute parking time at the new Lidl on Thursby Road in Bromborough.
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She said, “Ridiculous Lidl parking fines. For all Bromborough residents who shop in the new Lidl (and possibly beyond).
“A few weeks ago I did my weekly shop in the new Lidl in Bromborough, spent £ 194.05 and spent 1h 41mins doing it.
“The parking limit is apparently 1.5 hours and I got a £ 90 parking charge notice… I won’t be going back! # LidlUK # unfair customer service »
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She confirmed in a comment that she paid the fine because she did not want “continued demands and stress”, but many sympathized with her position and raised concerns about the deadline.
One of them said, “Absolutely terrible. I’m so mad at you. “
Another said, “How long were the queues?”
And a third added: “Thanks for the warning! I’m definitely not going to park there now. “
Construction work on the new Lidl store in Wirral started in January and it opened in August of this year.
The Bromborough site, with a sales area of 1,256 m², includes facilities including an in-store bakery, customer toilets, 120 parking spaces, including spaces for the disabled and parents and children, as well as two charging stations for electric vehicles.
Upon opening, Stuart Jardine, Regional Real Estate Manager for Lidl GB, said: “We would like to thank everyone who has been instrumental in setting up this new Lidl store in Bromborough.
“It’s fantastic to be able to serve the local community with our multiple award winning products that buyers across the country love. We are excited to be able to create more jobs and investment opportunities in the region and look forward to welcoming everyone to our new store.
A spokesperson for Lidl GB said: “Our parking management systems are in place to ensure the availability of parking spaces for our customers, so it is disappointing to learn that a real customer has been fined.
“In the extremely unfortunate event that a customer believes they have wrongly received a parking fee, we encourage them to contact ParkingEye directly through the appeal process and explain their situation.
“Charges can be investigated and, if necessary, quashed, as quickly as possible. “
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