Viral video captures man with service dog removed from Kitchener restaurant – .

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Viral video captures man with service dog removed from Kitchener restaurant – .


KITCHENER – Waterloo Regional Police are investigating after a video of a man and his dog forcibly removed from a local restaurant was widely shared online.

In the video, the man is heard saying that the dog is his service animal.

On Wednesday evening, police attended Milton’s Grill & Bar on King Street East in Kitchener in response to the incident.

The video is 4.5 minutes long and shows a man confronting two other men telling him to leave. Sometimes we see the men grabbing him and even dragging him by the feet. His dog has remained largely out of the frame.

“I didn’t do anything wrong,” the man is heard saying in the video.

“Yes you have. You are disrupting my business, ”replied one of the men. “You are an intrusion. “

People can be heard in the background calling for men to stop touching him. “Leave him alone. “

It’s unclear what happened between the two sides before this video started. The Record has contacted family members of the man who has been told to leave, but has not received a response.

A Record reporter entered the restaurant to get comments from the owners, but a person working behind the bar said the owner was not speaking to reporters.

She said the restaurant disconnected its phone service due to the number of calls it was receiving. The Miltonsrestaurant.ca website was also suspended Thursday afternoon.

At 2 p.m. Thursday, the video has been shared more than 8,000 times on Facebook and received more than 4,500 comments. Most of these comments express distaste for the restaurant.

Police said officers received a report of a disturbance at the restaurant at 6:40 p.m. Police said they were aware of the video and were investigating the circumstances surrounding it. No further details were provided.

Stacey Disch visited Milton’s on Thursday afternoon to express her concern and disgust with the owner. She said she had been promoting the business for the past few years and knew the owner for eating there so often. She was in disbelief when she saw the video.

“We have supported him throughout the pandemic,” she said, adding that he had to apologize publicly before she ever returned.

Sarah Hamilton and her friend Alexandra Bower also came to the restaurant with large signs to express their anger after watching the video. Hamilton said the man in the video has been identified as having autism.

“I was just enraged. It really hurt me, ”Hamilton said. She has a 12-year-old son who is autistic and said the way the man with the service dog was treated in the video was of great concern.

“It reminds me of my son, what he might be going through and how he can’t even be safe to walk into a restaurant. “

The two walked around the building holding up their placards in silent protest, being careful not to step on the property.

She said more training and education was needed on how to treat people with autism or any other disability. Training should be mandatory for those who work directly with the public, she said.

Bower said it wasn’t clear what happened before the video started, but there was no reason for staff to physically grab the man like he did – especially without knowing if the man had some kind of handicap.

“They could have just called the police. It should not have escalated as it has been, ”she said.

Others showed up in the restaurant parking lot, just to see the place in person. A couple said they plan to place an order for food and not collect it. On social media, people encourage others to leave negative reviews.

On Yelp, at 3:30 p.m., the restaurant had 81 reviews. Of those, 58 were released after Wednesday evening.

More soon.

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