Tesla ships without USB ports due to global chip shortage – .

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Tesla ships without USB ports due to global chip shortage – .


Tesla has shipped some of its new Model 3 and Model Y vehicles without USB ports due to the global chip shortage, the electric carmaker has told new buyers, as customers who couldn’t charge their devices blasted the company of Elon Musk.

Since November 11, the number of complaints about the lack of USB-C ports from new Tesla owners on Facebook and Reddit, as well as the Tesla Motors Club forum, has been on the rise.

However, it is still not clear how widespread the problem is.

The average price of an all-new Model 3 costs $ 43,990 while the Model Y starts at $ 54,990, although there is also a Performance version that starts at $ 61,990.

Tesla declined to comment publicly, but new customers who complained said the company attributed the missing feature to the global chip shortage.

“I just got a call from Tesla about my Model Y LR. I have to take delivery tomorrow, and apparently there are no USB ports installed in the car due to a shortage, ”a Tesla Model Y owner wrote on Reddit. “I guess I’m trying to be reassured that the car is actually ready to go and wonder if anyone else has taken delivery of an ‘incomplete’ car like this. “

Some new Tesla vehicles to ship in November lack USB ports, social media posts show

The shortage has caused a significant delay in manufacturing activity, with automakers cutting production and electronics makers struggling to cope with increased demand for phones, televisions and game consoles due to the shortage. to a pandemic.

Social media users said Tesla replaced the ports with holes without notifying them.  However, their support team told them it was because of a global shortage of USB chips.

Social media users said Tesla replaced the ports with holes without notifying them. However, their support team told them it was because of a global shortage of USB chips.

Tesla Model Y

Tesla Model 3

Tesla’s missing USB port problem is supply chain challenges the company has warned about for months as the pandemic continues to make some parts hard to find.

In a more recent update, the Model Y owner said the USB-C port in his car’s front and center consoles was missing, but some were located in the rear seat area and a USB-A in the glove box.

However, the wireless charging cradle, located between the two front seats, was not working. Without these ports, the wireless charging function in cars cannot be activated.

Some of the affected buyers were made aware of the problem in advance, while others only found out on their own, sometimes after they finally received their new car.

Tesla told new buyers they could make an appointment to have the remaining missing ports installed in their vehicle “hopefully in the next few weeks.”

Each Tesla wireless phone charger docking station is powered by its own USB-A cable plugged into the ports on the front of the Model 3 center console. If the ports don't work, the car loses power. one of its main characteristics

Each Tesla wireless phone charger docking station is powered by its own USB-A cable plugged into the ports on the front of the Model 3 center console. If the ports don’t work, the car loses power. one of its main characteristics

A Twitter user took a photo of the missing USB port in his all-new Tesla and said support will install them when they become available again, although he did not say if it will be free, as expected. .

A Twitter user took a photo of the missing USB port in his all-new Tesla and said support will install them when they become available again, although he did not say if it will be free, as expected. .

One user took to Facebook to express his dismay at paying $ 70,000 for a brand new Tesla with some missing parts.

One user took to Facebook to express his dismay at paying $ 70,000 for a brand new Tesla with some missing parts.

Just Holes: Another Facebook user said he

Just Holes: Another Facebook user said he “liked the car” but there were no USB ports under any of his armrests. Other users also shared that the wireless charging feature is not working

According to Electrek, Tesla customer service informed affected customers that it was possible to make a service appointment as soon as parts were available. The EV market-centric website said Tesla is expected to receive more parts in December.

Tesla told owners who didn’t have the feature that upgrading and installing the USB ports would be free.

Dailymail.com has contacted Tesla for comment.

The global chip shortage has plagued the auto industry for about a year, although Tesla has managed to avoid the worst.

In the United States, median used and new car prices continue to rise and local car dealer inventories are declining.

Many automakers have had to shut down production or wait longer than usual for parts to complete near-finished vehicles.

Some automakers have even gone so far as to ship cars without certain integrated parts, including Tesla, which removed the passenger lumbar support adjustment from the new Model 3s and Ys.

Tesla, like many other automakers, has seen production stagnate due to a shortage of auto parts

Tesla, like many other automakers, has seen production stall due to a shortage of auto parts

BMW is also doing the same on its latest versions and also removing touchscreens from new cars, but giving credit of $ 175 and $ 500 respectively.

Japan’s Toyota, which previously managed to avoid shutdowns by stockpiling chips, said it would be forced to cut global production by 40% in September.

The company has 11 factories across the country, including in states such as California, Texas and Kentucky, although it has not specified whether these would be affected.

Germany’s Volkswagen said it could not rule out further changes in production, due to the “volatile” chip supply.

Meanwhile, Citroën and Fiat owner Stellantis has said he will stop or reduce production at two factories in France.

U.S. giant Ford also announced earlier this week that it would halt production of its best-selling F-150 pickup in Kansas City.

In some cases, the ongoing disruption has forced automakers to divert components to their most profitable models. Bosses have warned that more disruption is expected.

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