The move comes after more than 100 products sold on the site were tracked and sampled by the DGCCRF as part of an investigation, ultimately concluding that Wish had violated consumer rights by listing and selling non-compliant products. European regulations.
According to a report from Euractiv France, Wish will soon no longer appear on the results page of Google and Bing, or as an app in the App Store and Play Store. It can still be searched through a direct URL.
“The de-listing of Wish offers from search engines and that of its application considerably reduces the risk that a consumer will come across dangerous product offers on its sites,” said French Secretary of State for Digital, Cédric O, in a press release for publication. The declaration was also supported by French ministers Bruno Le Maire and Alain Griset.
“Either it respects the rules of consumer protection, or we will go even further …”
Wish, a platform that has grown in popularity with its often extremely affordable and extensive product selection, primarily lists items from sellers based in China, without any inventory itself.
The DGCCRF investigation pointed out particular concerns regarding family-related products, 95% of toys and electrical devices inspected were found to be non-compliant. 45 percent of toys and 90 percent of devices were considered dangerous. Examples included jewelry sets, a children’s mermaid costume, and LED Christmas lights.
In addition, the study found that Wish had not “satisfactorily complied” with its obligations as a distributor, with respect to product withdrawals and recalls. He said that in most cases the goods marked as dangerous were collected within 24 hours, but were still available on the site “under a different name and sometimes even from the same seller”.
Communication with Wish had already been attempted in July, with the DGCCRF urging the platform to comply with its obligations within two months. Its failure saw the French government withdraw the platform to “protect consumers and effectively fight against unfair competition from economic operators who flout product safety rules”.
“Either it respects the rules of consumer protection, or we will go even further and go from de-listing to banning the site on French territory,” Le Maire said in an interview with Franceinfo radio.