[Update 09/06]: Google released a statement via a thread on / r / GooglePixel, with the broken Google clock issue likely being the result of Spotify integration. A temporary solution is to simply switch to one of the device’s default alarm sounds to make sure your scheduled alarms go off on time:
We’re sorry you encountered this issue and thank you for reporting it. We have identified a fix and will be deploying it soon. In the meantime, you can change the alarm sound setting to a selection in Device sound.
A growing thread on the / r / GooglePixel subreddit noted that many devices were skipping their morning alarms or not showing up as “coming soon” on their Pixel devices. The issue also displays any previously scheduled alarms as ‘missed’ shortly after said alarm has been preprogrammed to go off (via Android Authority).
According to the large number of negative and 1 star reviews left on the Google Clock app’s Play Store listing, these broken alarms have been affecting people for quite some time now. However, the problem doesn’t seem to be confined to Pixel devices alone. The complaints come from device owners of all of the major OEMs, including OnePlus, Samsung, and Xiaomi.Most of the complaints come from people who are frustrated that Google Clock alarms are broken and won’t go off, resulting in late awakenings and contempt from employers. While this is anecdotal, in the original Pixel subtitle thread some mentioned that when they put their phone face down in ‘Flip to Shh’ mode, it seems to be the culprit for the missed alarms. This suggests that it could be related to the Do Not Disturb mode on the device and the Google Clock which does not override any system settings. However, it is not clear if this is what affects devices from other OEMs.
Fortunately, Google is aware of the broken Clock app with an IssueTracker thread (h / t XDA) noting that the problem was “shared with our product and engineering teams”. Updates will be shared “as more information becomes available”. At least until a solution is found, it may be worth trying another alarm app to be 100% sure you wake up on time.
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