The youngster’s ‘inconsolable’ mother, Samantha O’Connor of Dublin, found her daughter’s passport expired just days before the family left.
With a few days to sort everything out and with detailed paperwork to fill out, Samantha said she immediately panicked, reports DublinLive.
She contacted local politicians to speed up the process, hoping they could help her get the travel document on time.
She said: “We made sure everything was sorted out when we realized that the child’s passport had expired.
“It was a renewal – it’s not like she doesn’t have a passport. She had already had two passports.
“I couldn’t bring my vacation forward because I would have to give five working days to do so. “
Samantha says she had to leave young Ellen with her aunt because she had no other options.
Fortunately, Ellen and her father managed to catch a later flight after the passport arrived and they met the others a week later in Greece.
But Samantha said the family vacation, their first in two years, was totally marred by the stress of worrying about whether it would arrive on time.
“I flew with my other daughter here on Saturday,” Samantha told DublinLive from Kolymbia on the Greek island of Rhodes.
“My husband could follow us with her the second week.
“But my entire first week of vacation was spent on the phone waiting and checking my emails. My first six weeks here were literally spent on the phone and making sure I had internet and a signal in case someone called me, which they never did. “
Samantha said they could not have canceled the £ 3,500 holiday as that money was said to have been lost.
The young girl was upset that she missed so much of the vacation, Samantha said.
“I had to leave my 10 year old with my sister because we paid € 4,000 (£ 3,500) for this holiday,” she said.
“We were on an all-inclusive basis. This is our first vacation in two years and it has never happened to her.
“She was devastated at first. I was devastated. I was inconsolable even taking the plane over the thought of leaving her behind. “
The mother said that due to her hard work during the pandemic, she had little quality time to spend with her children.
“This whole vacation was a way of doing something again with the family,” she said.
A Foreign Ministry spokesman told the publication: « The processing time for applications such as child renewals and first-time applicants does not begin until we receive all required supporting documents.
“When an application has been properly completed and all documents have been received, the Passport Department strives to issue passports as quickly as possible. “