Mum, 35, Nicola Fuller, was accompanied by three children at her local branch of the German supermarket chain.
She told our sister the track Teesside Live: “He could see my struggle and when a box finally fell I started to cry and shake.
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“I knelt on the ground to collect food while trying to watch my children.
“I asked the cashier to stop browsing more food and I felt like he was throwing the items at me. “
A spokesperson for Aldi told the Mirror: “Our colleagues are trained to work at a pace that is appropriate for each client.
“We spoke to Ms. Fuller to apologize for her experience at the Guisborough store and hope to see her again in the future. “
Aldi checkout assistants and supermarket workers are renowned across the UK for their rapid digitization.
Nicola added: “But the incident has personally shaken my confidence.
“Shopping with three kids can be quite difficult without suffering panic and anxiety at the checkout and leaving the store in tears.
“I was shocked that a customer service person could ignore my struggle without any empathy or worry. It is totally unacceptable. “
Aldi operates branches across Birmingham and throughout the much wider West Midlands, having opened its first UK branch here in Stechford in the early 1990s.
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