Dozens of BC Ferries passengers show up for a cruise that never existed – .

Dozens of BC Ferries passengers show up for a cruise that never existed – .

TSAWWASSEN (NEWS 1130) – Picture this, you show up at a BC Ferries sailing on a busy holiday weekend, only to find that the navigation you booked never existed in the first place.

This is what several passengers face this weekend after learning that their trip off Salt Spring Island was not actually offered by BC Ferries.

BC Ferries says the crossings were “improperly integrated into our system for today’s holiday Monday schedule” and apologizes to all affected customers.

Savinay is one of those affected by the disappearance of the sail.

“They gave us a compensatory ticket to Swartz Bay, for which we had to wait about an hour at the ferry terminal. And then at Swartz Bay, it was still an hour and a half late at Fulford, ”he explains. “So, in short, we reached our final destination, but we must have lost about three to four hours during that time. “

Related Articles: British Columbia Ferry Travelers Wait For Hours To Board Amidst Busy Long Weekend

Savinay tells NEWS 1130 that BC Ferries could have found an “optimal way” for him to travel; however, he feels lucky to have reached his destination.

“Anytime they found out about this, this information about this communication problem, they should have contacted us better the night before or as a result, we would have made our plans for the day,” he says. “I don’t think they got to know or had a revelation in the morning. They must have known about this reservation for some time.

He speculates that the BC Ferry may have underestimated how busy Monday was going to be in the middle of the long weekend.

Some have expressed their frustration online.

Twitter user Northern Cyn tweeted: “You are fully responsible for sabotaging the travel plans of 60 cars (+ passengers!) Leaving Pender today. “

A person on Twitter, Robert Higdon, said a crowd was “outraged”.

“Do that well! “

BC Ferries offer full refunds and require passengers to use different crossings instead.


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