Customers feel ‘betrayed’ by J&J over sunscreen recall – .

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Customers feel ‘betrayed’ by J&J over sunscreen recall – .


New Yorkers and other customers in the United States said Thursday they were shocked and dismayed by Johnson & Johnson’s recall of five potentially carcinogenic sunscreens.

“I feel upset and betrayed and wonder if I’m going to sit here with all of this on me,” said Elisabeth Oliveri, 41, of Queens, who had coated herself with Neutrogena UltraSheer aerosol – one brands that the company has warned customers to stop using.

Oliveri, who takes rays with her husband, Jason Oliveri, 40, on the Coney Island coastline, said she wanted the company to warn customers in stores that sunscreen is not safe.

“There should be signs on the stores and the places where they sold it. I always thought active recalls were more public than that… I don’t see anything in my pharmacies, ”she said.

Sunbather Farha Hussain, 22, of Brooklyn, added: “It’s ironic that something that’s supposed to protect me from skin cancer can give me cancer. “

She added, “I will probably stop using it. “

Johnson & Johnson announced Thursday that it was recalling five of its Neutrogena and Aveeno sunscreens after finding low levels of benzene, a carcinogenic chemical, in some samples.

But beachgoers have criticized the company for not doing more testing before launching the products.

“People buy a lot of Neutrogena because it’s supposed to be the best and this and that. I feel like they should have done more research, ”said Nilda Rosado, 52, of Williamsburg, who was sunbathing in her beach chair. “I bought this thinking it was the top of the line. “

And some customers have sounded the alarm about whether other J&J products are safe.

“The same company that tells us their COVID vaccine is safe. They can’t even sunscreen properly, ”an angry Twitter user said.

Another observer added, “Interesting that scientists didn’t mention it until it first brought them millions. Then it’s “oops”. Sorry for the fight.

The recall includes Aveeno Protect + Refresh Spray Sunscreen and four Neutrogena sunscreens: Beach Defense Spray Sunscreen, CoolDry Sport Spray Sunscreen, Invisible Daily Defense Spray Sunscreen and Sunscreen UltraSheer solar spray.

The company said it was investigating how benzene got into its product.

“Daily exposure to benzene in these aerosolized sunscreen products at levels detected in our tests is not expected to have adverse health consequences,” Johnson & Johnson said in a statement Wednesday. “As a precaution, we are recalling all lots of these specific aerosol sunscreen products. ”



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