app suffers from a major issue that resets subscribers, likes and video views – .

app suffers from a major issue that resets subscribers, likes and video views – .

TikTok is experiencing a major issue in the UK where app users do not have subscribers or visible usernames, while the number of video views has been reset to zero.
This follows a small blackout in the country, as well as in the United States, which lasted about five minutes, before problems started to occur. The biggest problem seems to be on user profiles, where thumbnails are not visible and the number of likes – like followers and subscribers – is set to zero.

The ‘For You’ tab, TikTok’s ‘home page’, also behaves unexpectedly – with users reporting seeing the same video appear multiple times, while TikTok’s algorithm should display a wide variety of contents.

It is not known what caused the problem. The independent contacted TikTok for more information.

“The TikTok app is currently experiencing issues, which our team are working to resolve quickly. Thank you for your patience ! », The official support account of the company tweeted.

The app peaked at 8:50 p.m. GMT, according to the DownDetector website. Almost three-quarters of people who reported issues said they had trouble viewing content on the short video app.

This isn’t the first time TikTok users have encountered such issues, with follower and tracking numbers reset due to an issue on May 3. The problems continued for three hours before the company was able to fix the problem and return to normal functionality.

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