Sharon Bond, owner of Kekuli Cafe in Westbank, B.C., is hoping food delivery apps will keep their commissions low after provincial caps passed during the pandemic. Bond is pictured with Elijah Mack-Stirling, owner of a Kekuli store in Merritt, British Columbia.
Restaurant owners claim that food delivery apps have cut their income too much for too long.
Food delivery apps were forced to implement lower fees when the food service was closed during the COVID-19 pandemic, and restaurants say the change should be made permanent if they are to recover from crisis.
“I really hope they keep the fees lower because it helps a lot,” said Sharon Bond, owner of Westbank, BC’s Kekuli Cafe. “The costs have increased enormously.
“We’re in a pandemic so (everyone says), ‘Let’s triple for everything.’ “
His remarks come as caps on fees charged by delivery apps have been lifted or are approaching end-of-summer dates in several provinces.
Food delivery companies typically charge restaurants a commission for each delivery, sometimes up to 30 percent of the cost of the order. Fee caps were added by five provinces after dining halls were forced to close for months during the pandemic, increasing their reliance on meal delivery apps to pay bills as many offered take-out for the day. first time and did not have the mechanism to deliver the delivery themselves.
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