Southwest Airlines to Resume Alcohol Service After Flight Attendant Assault –

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Southwest flight attendant loses two teeth after altercation with passenger – fr


(CNN) — Southwest Airlines said Friday it would not resume alcohol service as planned after the recent assault on one of its flight attendants, according to an internal memo obtained by CNN.

The airline had planned to resume serving alcohol on some flights from June.

“The passenger repeatedly ignored standard flight instructions (table top upright, seat belt, etc.) and became verbally and physically abusive on landing,” the spokesperson for CNN told CNN. Southwest Airlines, Chris Mainz.

Sonya Lacore, in-flight operations manager for Southwest, wrote in the liquor service memo that “based on the increased disruption to in-flight passengers, I have made the decision to re-evaluate the restart of the service. alcohol on board. ”

Earlier on Friday, Southwest said it banned the woman accused of assaulting the flight attendant on Sunday and breaking two of her teeth.

Mainz told CNN that the passenger “is prevented from flying again on Southwest Airlines, and she has been advised that this decision is final.”

The Federal Aviation Administration says it has a zero tolerance policy for unruly passenger behavior and has proposed civil fines ranging from $ 9,000 to $ 52,500 against at least 15 passengers in May.

The FAA said in a press release on Monday that it had received around 2,500 reports of unruly behavior from passengers since the start of the year, including around 1,900 reports of passengers refusing to comply with the federal mask mandate facial.

CNN’s Chris Boyette, David Williams and Gregory Wallace contributed to this report.

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