The virtual event will see performances by Wolf Alice, Haim, Coldplay, Michael Kiwanuka and the first appearance of Thom Yorke and Jonny Greenwood’s new group, The Smile. Each ensemble was performed at a different location around the iconic festival site.
The livestream kicked off at 7 p.m. BST with the performance of Wolf Alice, but many fans reported on Twitter that they were unable to access the stream. Unique codes sent to each ticket buyer were reported as invalid in the feed system.
“Sorry for those of you who haven’t gotten to the stream yet,” read a tweet on Glastonbury’s official Twitter account. “We are talking to Driift to find out what the problem is and we are trying to do everything possible to fix it as soon as possible. Please be patient with us. “
Sorry for those of you who haven’t been able to access the stream yet. We are talking to Driift to find out what the problem is and are trying to do everything we can to fix it as soon as possible. Please stay with us.
– Glastonbury Festival (@glastonbury) May 22, 2021
Driift Live, the platform hosting the livestream, said it is “urgently investigating invalid code issues” and encouraged fans to keep trying. “The flow is rolling, but you can go back to the start as soon as you walk in so you don’t miss a thing,” they added.
– Driift Live (@DriiftLive) May 22, 2021
Hello everyone, we are sorry to hear that you are having trouble accessing the feed. Please keep trying and you should be able to access it soon. The flow is rolling but you can jump back to the start as soon as you enter so you don’t miss a thing. @glastonbury #LiveAtWorthyFarm
– Driift Live (@DriiftLive) May 22, 2021
BBC reporter Mark Savage said on Twitter that the Glastonbury crew told him they were “trying to remove the authentication process, so people can access the film from the concert.”
Glastonbury tells me they are trying to remove the authentication process so people can access the concert film. Hope in the next few minutes.
– Mark Savage (@mrdiscopop) May 22, 2021
Festival organizer Emily Eavis again apologized personally later that night and shared a link allowing fans to watch the stream without any codes. “I’m so sorry for the issues with the stream tonight,” she wrote on her personal Twitter page. “If you are unable to continue, I am told that the new link is working.
“We’ll obviously make sure to show the whole movie again starting tomorrow and give you the chance to catch up on any pieces you missed. I really hope you can enjoy the rest tonight. And, once again, I’m so sorry for anyone who has had issues.
– Emily Eavis (@emilyeavis) May 22, 2021
“An hour has passed and we still can’t connect,” one fan wrote on Twitter as the problems continued. “Completely disappointing. Open the feed for everyone or send us a #refund. “
– αnαsol pr (@prlosana) May 22, 2021
“Not live I still can’t get in and then we were told to go back to the start – it’s bad after the year we’ve had and something we were hoping to enjoy with our fellow Glastolovers,” said a other.
Not live I still can’t get in and then we were told to go back to the start – it’s bad after the year we had and something we were hoping to enjoy with other Glastolovers 😡😡🥲
– Margi Jenkins 💙 (@margijenkins) May 22, 2021
“For anyone talking about asking for a refund, remember what it was and where the money was going,” one fan retorted. “Yes, it’s disappointing, but you are all great to sign up. We are all overwhelmingly disappointed.
For anyone talking about asking for a refund, remember what this event was about and where the money was going. Yes, it’s disappointing, but you are all great to sign up. We are all overwhelmingly disappointed.
– Simon (@TheSiDawson) May 22, 2021
See more reactions below.
It’s such a shame it started like this, but I’m sure once we are able to connect it will be worth it.
Remember folks, it’s not Glasonbury’s fault – they provide the music and the tech companies that make the flow work. It is very disappointing however.
– Jacob Woolcock ADE (@JacobWoolcock) May 22, 2021
– Jade Scott (@jadeyscotty) May 22, 2021
Even if we put the show “LIVE” back up as Drift suggested earlier, we will be up every hour of the morning.
Plus, technically it’s not LIVE anymore.
How did this company even get the gig if they couldn’t get the job done?
I’m not angry …. just disappointed! pic.twitter.com/Sb2lP5SC7W
– Shane Queen’s Site (@shanesqueensite) May 22, 2021
I feel horrible moaning, with what’s going on in the world but i put up with you for an hour and still nothing – absolute joke – i love other people im sure i had a horrible time lately and i was hoping for some relief from the music – but no – whoever handled this must downgrade
– Sarah Slade 💙 (@ sslade49) May 22, 2021
Livid!! We expect it to be tonight now. I don’t even care about the £ 22, but I care about the projector setup and the kids’ excitement and the BLOODY LINK DOESN’T WORK! Go Live Glasto. Garbage evening. #to drop #worthyfarm #livid #kidscantwait
– Julieann Tate (@julieanntate) May 22, 2021
Following today’s premiere, Live At Worthy Farm will also air tomorrow (May 23) at 2 p.m. BST and 7 p.m. BST.
Ahead of the stream, Glastonbury shared clips of Wolf Alice, Haim, Kano, Jorja Smith, IDLES and Michael Kiwanuka rehearsing their sets in a short trailer. They also gave fans a first look at some of the performances with behind-the-scenes footage.
Meanwhile, the festival has secured a license from its local council to host a one-day concert at the Worthy Farm site later this year. If the event, dubbed Equinox, took place, 49,999 fans could see performers on the Pyramid stage.