“After listening to colleagues around the world, it became clear that we need to tackle the ‘zoom fatigue’ that many of us feel,” Fraser said in the note, which was shared with CBS MoneyWatch.
In countries where Friday is part of the weekend, such as some parts of the Middle East, a different day will be designated as without zoom. Calls with customers or government regulators will still take place on Fridays.
Fraser, who formallyat Citi last month, urged employees to set “healthy working limits” and avoid scheduling calls after hours. ” [T]The blurring of the lines between home and work and the relentlessness of the pandemic workday have taken a toll on our well-being, ”she said in the memo.
« [W]hen our work spills over into regular nights, very early mornings and weekends, it can prevent us from fully reloading, and that’s not good for you and, ultimately, for Citi, ”the memo reads. . Fraser has also designated a company-wide holiday on Friday May 28, dubbed “Citi Reset Day,” to provide an early start to the holiday weekend through Memorial Day, May 31st. this year.
Back to office
Fraser expects most Citi employees to end up returning to the office at least part-time after the pandemic subsides and vaccinations become widespread across the country. But the transition won’t happen for some time, she wrote, noting that “a return to any sort of new normal is still a few months away for many of us.”
Even after the banking giant resumes normal operations, most jobs will consist of hybrid roles in which employees are in the office three days a week and work from home two days, according to the memo. Work that was entirely remote before the pandemic will continue to be done remotely, but new fully remote roles will be “rare,” according to Citi. Meanwhile, jobs in Citi’s data centers and branch offices will remain entirely in person.
Fraser highlighted several benefits of having employees in one physical location, including easier collaboration, better feedback and learning, and a sense of “belonging”.
Citi is one of many large employers to outline its plans for a future in which most Americans will be vaccinated against COVID-19. On Monday, Microsoft said its 57,000+ workers would have theor come to the office at the end of the month. Ford said 30,000 office workers who moved to work remotely during the pandemic would be able to .
A recent survey by global outplacement and executive coaching company Challenger Gray & Christmas found that nearly 4 in 5 HR executives plan to institute a hybrid work model once the pandemic has subsided.