Amid a change in customer behavior, ATB Financial is set to close 10 branches across Alberta by the end of the day on Friday.
In a statement released on Friday, ATB Financial said it was responding to customer needs as more and more people’s preferences shifted to its digital channels.
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Five locations are expected to close in Calgary, four in Edmonton and one in Grande Prairie:
- Calgary – Douglas Glen
- Calgary – Walden
- Calgary – Creekside
- Calgary – Rocky Ridge
- Calgary – West Spring
- Edmonton – Mill Creek
- Edmonton – South Common
- Edmonton – Kenyon
- Edmonton – Hawkstone
- Grande Prairie – Southview
Thirty-nine staff members were redeployed to new roles, while 13 people lost their jobs, according to ATB Financial.
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“At ATB, our customers and our team members are at the center of everything we do and this decision is not taken lightly,” said Aly Sumar, senior vice president of ATB Financial.
“A close is only completed after careful consideration of many factors, including frequency of branch transactions, number of customers and customer growth. An integral part of the decision to close a location is knowing that we can continue to support our customers, both virtually and at other ATB locations nearby. As more and more of our customers’ behaviors and preferences shift towards a range of full-service and digital channels, ATB is responding to these needs. ”
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ATB Financial is an Alberta-based financial institution and crown corporation with over 300 branches in the province.
ATB Financial said branches are expected to close on Friday. Customers at affected sites were notified of the closures in January, the company said.
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