Royal Mail and DPD customers urged to watch out for delivery scams – how to spot them


With Christmas just a few weeks away now, many people have been busy sending holiday gifts to loved ones.
But if you’ve sent or received a gift via Royal Mail or DPD, be sure to be on the lookout for delivery scams going around.

The Hertfordshire Gendarmerie has warned of the circulation of several fraudulent texts and emails which appear to be from Royal Mail or DPD.

The messages indicate that the couriers have tried to deliver a package and ask you to click on a link to reschedule delivery.

The link takes you to an authentic looking website, which asks for your full name, address, date of birth and mobile phone number.

If you complete the form, then you’ll be prompted to enter your credit card details, which scammers can then use to empty your bank account.


Detective Inspector Rob Buns, of the Serious Fraud and Cyber ​​Unit at Hertfordshire Constabulary, said: “This scam is very convincing over Christmas in a few weeks and a lot of people are shopping online and waiting for their orders to be delivered. delivered.

“It’s important to check the details in the posts and make sure they really relate to an item you’ve ordered. Does the message use your name rather than an email address? Does it mention the products or the company you ordered items from? If in doubt, do not click on the link and contact the seller directly through their website.

“Please help us raise awareness by discussing this with your friends and family, especially if they are vulnerable or elderly.”

Shivali Best of the Mirror received the scam email, which was pretty convincing.

If you receive the fake text or email, we advise you to delete it immediately.

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Ray Walsh, digital privacy expert at ProPrivacy, said: ‘Anyone in the UK who receives a text message claiming to be from a delivery service should remember that this may be a scam and that it should never follow links contained in SMS messages or provide their information to the sender.

“If you are expecting a package and have not yet received it, contact the retailer or delivery service directly to rectify it and ignore any incoming messages that attempt to separate you from your personal information.

“Scammers use cleverly worded messages that employ urgency to deceive their victims, so if you receive a text message telling you to act quickly to secure your package, it’s vital not to panic or you could end up. steal your data. ”


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