She was reading a message from a mother, who revealed she was unable to see her 26-year-old son who is autistic – with him not allowed to return home after his care home due to the coronavirus pandemic .
As Susanna began to read the message, she sympathized with the mother before holding back tears.
She started: “Suzanne on Facebook says, ‘My son has severe autism and lives in a retirement home.
“‘He’s distraught, he can’t see me… or… or come home to visit,’ sorry. ”
Suddenly her voice broke and she was unable to continue.
Dr Hilary Jones stepped in to support Susanna and continued talking, to give her a moment to pull herself together.
She quickly explained the story and why it had touched her so much, with co-host Piers Morgan offering her support as well.
Susanna later said, “I’m so sorry I was affected, but your stories about the people you can’t see in nursing homes…”
Piers had said, “This boy, and I can very well understand why Susanna got mad, he’s 26 years old. “
The presenters were discussing calls from relatives of people living in nursing homes, including the elderly, to be allowed to see them.
Many residents have been unable to see their loved ones for months amid the pandemic, and they are hopeful that faster Covid tests will be available.
This could prove if the resident or visitor was a carrier of the virus, hoping it would mean they could visit and take care of family members.
Good Morning Britain airs weekdays at 6 a.m. on ITV.