Amazon Care telemedicine service job postings indicate expansion


Amazon Employees Are Told They Can Get On-Call Healthcare

Amazon Care, the company’s online medical clinic for its own employees, is trying to hire half a dozen people in business development roles to “build and grow relationships with companies in the public and commercial sectors.” Most of the roles were posted last month.By setting up a business development team, the company signals its intention to go beyond its own employees. Amazon has a history of developing products that it tests on its own workforce before expanding to a wider population.

Additionally, a person familiar with the business unit’s plans told CNBC that Amazon Care has started reaching out to Washington-area health plans and employers to discuss possibilities to expand beyond. its own employees. Plans are in an exploratory phase and may not result in expansion.

Amazon Care, which launched as a pilot in fall 2019, offers a virtual medical clinic for employees and their dependents in Washington state. The aim is to facilitate online access to high quality primary care, and home visits are also available in some areas.

Amazon has moved more and more into the medical sector in recent years. In 2018, it acquired PillPack, which offers home delivery of medicines, and built a team of pharmacies within this division. He also has a health and wellness unit focused on voice apps within his Alexa team. The company entered the wearable device market in August with a device called Halo to track the health and fitness of its users.

Telemedicine represents a huge market opportunity. It is expected to be worth more than $ 17 billion by 2026, as more people choose to contact their doctors online. The coronavirus pandemic has accelerated this change, with the federal government relaxing the regulations to allow doctors to be more easily paid for an online visit.

In September, Amazon Care announced that it had expanded service from its headquarters in the Seattle area to all of its offices in Washington state.

An Amazon spokesperson declined to comment.


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