The latest case was in November 2019, when Transport for London, the city’s transport regulator, revoked Uber’s taxi license after saying it did not meet the ‘proper and proper’ standard required to hold a taxi license. Authorities cited Uber’s model of misbehavior, including evidence that unauthorized drivers carried thousands of passengers.
As it did when it has been reprimanded by the government in the past, Uber apologized for the misconduct and said it had made changes to resolve the issues. The company said it has added security features, including a new identity verification for drivers.
London transport regulators accepted the judge’s ruling. A condition of the 18-month license is the submission of periodic safety reports, which Transport for London said would allow authorities to “keep a close eye on Uber.”
Jamie Heywood, Uber’s regional general manager for Northern and Eastern Europe, applauded the decision.
“This decision is a recognition of Uber’s commitment to safety, and we will continue to work constructively with TfL,” Heywood said in a statement, referring to Transport for London. “There is nothing more important than the safety of the people who use the Uber app as we work together to make London happen. “
Until the pandemic, Uber had had some of its biggest hits in London. Its cars are ubiquitous in the city and are a major mode of transportation for many commuters. But its growth has caused a backlash, especially of the city’s traditional black taxis whose business has been hit the hardest by Uber. Some Uber drivers have also criticized the company for its low salary and lack of perks.