The man ignored his first two requests to cover his face as required by state law.
She tried to give him one of the masks the store keeps on hand for customers, but the man brutally declined his offer, she said.
“If you don’t respect me I’m going to have to ask you to leave the store,” she recalls telling the customer, warning him that she would call the police if he didn’t.
When the man threatened to attack her if she dialed 911, she asked the cashier to call other employees to help her with the situation.
The man responded violently, pushing the cashier into a magazine rack, she said.
Security footage shows the man throwing store displays to the ground and knocking over the cash register.
He is then seen leaving the store and smashes a front window with his board.
Santiago said she was made redundant days later, the following Tuesday, and fears she could not find new work during the coronavirus pandemic.
“I really don’t understand,” she said.
“I was fired for defending myself. They punish me for defending myself. I think it’s unfair how they handled it.
Rite Aid did not immediately respond to a request for comment. Company spokesman Chris Savarese declined to comment on the Daily Record.