“We are investigating an issue affecting access to several Microsoft (MSFT)
365 services. We are working to identify the full impact and will provide more information shortly, ”the company said. in a tweet
à 17 h 44 HE.
The company said affected services include Outlook.com, Office.com, Power Platform, Dynamics365, and Microsoft Teams, including Teams Live Event.
“Existing customer sessions are not affected and any user logged into an existing session will be able to continue their sessions,” says the company’s status page.
According to Down Detector, a website that tracks Internet outages, users have reported problems with connection, connection to the server, and Outlook. The downtime started around 5 p.m. ET for Office 365, according to the site, and is severely affecting users in the California and Washington areas.
Microsoft attributed the outage to a recent platform change initially
, but later indicated
he “was not seeing an increase in successful connections after a recent change was rolled back.” We are working to assess additional mitigation solutions as we investigate the root cause. “
The company this
it is now “redirecting traffic to an alternate infrastructure to improve user experience” as it continues to investigate the outage.