In a statement, the zoo said the 46-year-old employee went to the “area marked off with a triple gate” for routine feeding and cleaning on Sunday around 10:15 a.m., when the 29-year-old animal , named Malabo, had attacked. their.
“The reasons why the animal was able to access the area are under internal investigation,” the statement read on Facebook, adding that there was also a criminal investigation.
Other workers were able to “remove the animal” from the area, which would be used for driving and is not accessible to the public, before a veterinarian team anesthetized Malabo.
The statement added that Malabo was taken to a sleeping area and is currently “calm”.
The zoo wished the keeper, who has worked there for 19 years, a speedy recovery.
According to local media, the worker suffered head trauma, chest trauma, multiple fractures and two broken arms.
Malabo weighs 200 kg (440 lb).
Videos posted by the Madrid emergency services showed paramedics carrying a stretcher, while ambulances and police cars were also at the scene.
Madrid police have resumed the investigation.