STA operates 52 stores in the UK and is owned by a Zurich-based parent company STA Travel Holdings, which has announced it will appoint directors.
Most of his flights and holidays are protected by ATOL and he is a member of ABTA, the association of travel agents in the UK.
“Over the past few months, the company has taken decisive action to secure business beyond the coronavirus,” the company said.
“However, sales have not resumed as expected, due to consumer uncertainties, further restrictions and new foreclosures, which are expected to largely continue into 2021.
“Accordingly, STA Travel Holding AG files an insolvency claim. In the coming days, an external administrator will take over and determine the next steps
“While the parent company STA Travel Holding AG in Switzerland is affected, the day-to-day operations of STA Travel can continue around the world.
“STA Travel Holding AG regrets very much that it was not able to secure the future of the company under these unprecedented circumstances.”
The company’s Dundee branch is closed to transient trade, with people invited to make appointments.
The company is known as a specialist in student and youth travel with a focus on gap year travel.
STA’s website states, “Living by the ‘We know because we go’ philosophy, our stores are your one-stop-shop for expert travel advice, exclusive airfares, travel insurance and all in all. on the ground – from hostel beds to hop-on hop-off stops the bus goes. ”
Globally, STA has 2,000 employees in 200 stores.
STA Travel UK said: “Following the decision to place STA Holdings, the parent company of STA Travel, in administration, the country director and management team of each division are reviewing their own position.
“Further information will be confirmed as soon as it is finalized. ”
This is the second potential Courier Country job hit in the travel industry this month.
In early August, Hays Travel – which bought Thomas Cook – announced that 878 out of 4,500 employees could lose their jobs.
Last month, cruise operator South Quay Travel & Leisure Limited, which traded as Cruise & Maritime Voyages, which operated out of Dundee, entered administration.
Several protections are in place for people who have booked vacations through STA.
Anyone who has purchased a vacation package is covered by the Air Travel Organizer Licensing System (ATOL) which guarantees that you will be reimbursed.
STA is protected by ATOL and you should have received a certificate when making your reservation.
ATOL protection covers flights and package holidays, but does not cover separately booked accommodation.
If you paid with a debit card you may be able to claim the refund in the form of a debit refund and credit card payments can be claimed using Section 75 of the Credit Union Act 1974. consumption.
People who have paid a deposit and still have payments to make are advised to keep paying, as defaulting could mean they could lose a long-term repayment. Deposits paid by credit card are protected.