Revel’s electric mopeds return to New York with new in-app safety test and mandatory helmet selfies


Revel has announced that it will resume electric moped service in New York City starting today, with new protective measures for riders such as a mandatory in-app safety test and a requirement that all riders take a selfie of themselves wearing a helmet before “I’ll be cleared to ride. The company worked with New York City to develop the new security measures, and city officials approved the new plan.

Revel suspended service at the end of July after two customers were killed and one was seriously injured while riding the shared electric mopeds. At the time, the company said it would “review and strengthen passenger liability and safety measures” in light of the accidents.

One of the biggest changes is a new mandatory safety test that has been added to the Revel app which all cyclists – whether they have been using the service for years or are completely new to Revel – will need to pass before being allowed to use mopeds. New York customers will need to take the test immediately, while existing customers in Oakland, Austin, and DC will be allowed to ride without taking the test until September 1.

Revel has partnered with The Behavioral Insights Team (BIT) to develop the test, which includes 21 questions on safety training, helmet requirements, traffic laws, rules on where you can drive. bikes, an instructional video, etc. The company is also expanding its free in-person classes in New York – Revel will now offer more than 1,000 lessons per week in Brooklyn, Manhattan, Queens and the Bronx, available to anyone with a Revel account to help new riders get started. adapt to the platform. .


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