And when they verify their accounts, there is no sign of the order ever being placed, which means there is no charge for it.
However, in many cases the sender asks the person to do a product review for the Amazon site.
Now people are urged to be careful after police claim the deals were part of a scam designed to create false reviews, The Mirror reports.
They warned it could be part of a “brush scam” where fake Amazon accounts are set up to write fake reviews in order to improve seller ratings.
A Surrey Police Facebook post drew hundreds of comments.
One person said, “OMG, I recently received several items from Amazon that I did not order!
“A mask and a snorkel…. Also mosquito repellent bracelets… ”
Another added, “I also received two sachets of China Face Serum that I don’t remember ordering. ”
A third said: “I received a phone case and an AirPod case that I did not order. ”
Some customers report that Amazon told them to keep the items and not to return them.
Surrey Police say the scam was discovered after packages were sent from China containing seeds to UK addresses.
The items were generally marked as jewelry and had not been ordered by residents.
A government spokesperson said: “Biosecurity is vitally important and we have strong controls in place to protect our plants and wildlife, including for online plant sales.
“Anyone who has received such seeds should not plant them and report them to us.”
Consumer group Which one? first warned its readers about Amazon brushing scams in 2018.
Adam French, editor-in-chief of consumer rights at Which? says, “If you receive something that you didn’t order out of the blue, don’t open it.”
“Contact the dealer and say you didn’t order it and say you want to return it. ”
If you are worried about being scammed, report it to your bank and change your passwords as soon as possible.
It also advises to verify your password with your online account with the retailer and check your credit report.