PHOTOS: Universal Orlando Resort asks guests about the theme park experience compared to the Walt Disney World Resort


Universal Orlando Resort sends email surveys to guests who have recently visited the parks. We received a survey on our last day at Universal Studios Florida.The survey asks customers to rate character experiences, attractions, wait times, cleanliness and food.

Guests are then asked if they agree with the statements about Universal Studios Florida, one question, in particular, asking if the guests agreed that there was enough to do at the theme park.

The survey asks about team members, weather, and crowds before asking guests to rate specific attractions.

The survey also covers purchases and whether customers have purchased goods or not.

He asks about the Wi-Fi connection and using the Universal Orlando mobile app in the parks.

After asking which entrance we were using for the park, the investigation made us laugh …

We were asked if we have visited Walt Disney World in the past two years and how we would compare our experience to Universal Orlando.

Finally, the survey asked about the precautionary measures related to coronaviruses in parks and how we would assess them.

Have you visited Universal Orlando Resort since it reopened? What was your experience?

Keep checking Universal Parks News today for up-to-date information on Universal Orlando.


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