Hays Travel “devastated” by cutting nearly 900 jobs


Image copyright
John et Irene Hays

The company that bought the Thomas Cook stores said up to 878 out of 4,500 employees could lose their jobs due to new coronavirus travel restrictions.

Hays Travel hired more than 2,000 former Thomas Cook employees when it went bankrupt in October last year.

Owners John and Irene Hays said travel restrictions in Spain meant hundreds of thousands of vacations had been canceled.

They were “devastated” that staff would lose their jobs “through no fault of their own,” the couple said.

In a joint statement, the Hays said they had “made every effort” to protect the jobs of all its staff “including those who were employed when Hays Travel took over the Thomas Cook stores last October”.

The Sunderland-based company said it is currently consulting 344 employees in training as travel consultants and the 534 who work in the foreign exchange division.

The company said its experienced travel sales staff, apprentices and other head office staff were not affected by the cuts.

‘No choice’

“We are sorry that after all of our efforts and the enormous investment we have made, we are now facing the loss of some of our valued employees through no fault of their own.

“Following the decision to ban travel to Spain and the changes in leave conditions to come at the same time, we had no choice,” he added.

In July, the government reinstated a 14-day quarantine for travelers returning to the UK from Spain after a peak in coronavirus cases.

The Foreign Ministry subsequently updated its advice against anything not essential to Spain to include the Balearic and Canary Islands as well as the mainland.

Image copyright
Hays Travel

Do you work for Hays Travel? Or are you a former Thomas Cook employee whose job is now at risk? E-mail

Please include a contact number if you wish to speak to a BBC reporter. You can also contact us in the following ways:

  • WhatsApp: +44 7756 165803
  • Tweet: @BBC_HaveYourSay
  • Please read our terms and conditions and privacy policy


Please enter your comment!
Please enter your name here