On July 23, Flight 1227 from Detroit to Atlanta returned to the door “following two customers not complying with crew instructions,” a Delta spokesperson said in a statement provided to BuzzFeed. News.
The flight left for Atlanta “after a short delay,” the statement said. Both passengers were removed from the plane, CNN reported.
The incident occurred a day after Ed Bastian, CEO of Delta, said passengers who refused to wear masks would be banned from flying with Delta.
“You can’t board a Delta plane unless you have a mask,” Bastian said Today July 22. “If you get on the plane and insist on not wearing your mask, we will insist that you do not fly Delta in the future. ”
Bastian said Delta has already banned more than 100 people from flying because of their refusal to wear masks.
The Delta spokesperson did not confirm whether the two passengers who had been removed from the flight to Atlanta had been banned from flying with the airline in the future.
Like most other airlines, Delta is requiring customers to wear face masks when traveling during the ongoing coronavirus pandemic. In its mask policy, the airline said people with health conditions that prevented them from wearing masks were strongly encouraged to “reconsider their travel” or be medically cleared before flying.
Delta also warned that it would suspend travel privileges for passengers who have made false claims of health concerns to obtain exemptions from wearing masks.
In another incident, which was captured on cellphone video last week, a Delta passenger was pulled from a flight after refusing to wear his mask properly, ClickOnDetroit reported.