“Due to delays in processing final refunds for the Oilers’ August 7 online 50/50 raffle, we are delaying the draw for the winning ticket to ensure that customers who have completed the required refund process can ensure that their tickets have been canceled and refunds are being initiated, ”the organization said in a Twitter post.
“Our technology provider Ascend assured us that this work would be completed as soon as possible and that we will be able to draw soon.
“We apologize once again for the inconvenience caused by this delay. We’re disappointed, but the integrity of the raffle and consumer protection has always been our top priority. “
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The Oilers squad also vowed to provide a more concrete schedule for the draw on Thursday morning.
Once a winner is drawn, they will have exactly three working days to present the winning ticket by contacting the 50/50 office at [email protected] and submitting their purchase confirmation email and a copy of their government issued photo ID and address.
Edmonton Oilers Community Foundation offering 50/50 refunds after issues with Friday draw
According to an update on the club’s website last week, staff have spent the last few weeks auditing and finalizing the refund and confirmation lists to ensure the final list of attendees is accurate.
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“Although the process took a long time, it was very important that we do this to ensure the integrity of the raffle,” said Natalie Minkler, CEO of the Edmonton Oilers Community Foundation on Friday.
Deadline passes to request 50/50 refund from Oilers but some ticket buyers are still waiting for money
Problems with the raffle led some fans to end up with multiple purchases. A number of fans have told Global News they ended up with tickets even though the site crashed before a confirmation screen appeared.
READ MORE: Edmonton Oilers 50/50 winning ticket delayed for another week as team processes refunds
On August 10, the Oilers announced they would offer refunds.
“Once the refunds are processed and the dollars are returned to the accounts of customers who have requested refunds, we will be able to pull the winning number, which we hope will come early to the middle of next week,” he said. declared the club Friday. .
Edmonton Oilers 50/50 refunds available after technical issues with Friday’s draw
The August 7 draw closed with a jackpot of over $ 15 million. After the refunds, the club said they expect the draw to be around $ 14.3 million. The winner will take half the pot while the other half will go to the Edmonton Oilers Community Foundation.
The record-breaking jackpot is around 700% bigger than the biggest sporting draw in 2019.
With files from Karen Bartko, Global News
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