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“She was a lovely woman, devoted to her friends and family. She was the matriarch of the family, she loved and appreciated her family, and she was a true spirit and will be sadly missed, ”Roper added. “She had four children, nine grandchildren and four great grandchildren.
The claim alleges that Ballycliffe Lodge – located at 70 Station Street – while facing a virus outbreak since March 26, continued to allow residents to regularly sit together in the dining room three meals a day without appropriate social distancing.
As the practice ended on April 3, five days later, three team members and 13 residents had tested positive for COVID-19, while one resident had died from the virus, the documents say.
The statement also points to a staffing shortage and the company’s failure to provide the appropriate personal protective equipment or reuse those it had played a role in increasing the number of infections.
On April 23, the Durham Region Department of Health reported 85 cases of COVID-19 at the long-term care home. As of June 3, Ballycliffe had 33 confirmed resident deaths from COVID-19, the statement said.
“The Complainant states that the Defendants conducted their affairs leading up to these events in question in an authoritarian, arrogant and capricious manner with blind disregard for the safety and well-being of the Complainants and, as such, they are entitled to punitive damages, ”the statement read.