Amazon withdrew a product with a racist description from sale following complaints from a UK MP.
The product description contained a racial insult that was very offensive to black people.
Amazon said it was pulled from sale after the company became aware of the problem.
But it doesn’t explain how the offending word was posted in the product description without being caught by automatic filters.
Amazon said the item – a pair of brown formal shoes – was listed for sale from an “in-market” seller. These are third parties that sell through Amazon, but are not part of the company.
“All sellers must follow our selling guidelines and those who do not will be subject to action, including the potential deletion of their account,” Amazon said.
“The product in question is no longer available. “
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However, he would not answer questions about the automatic filters in place for ads and how such an offensive term has been adopted.
The article was discovered by David Lammy, Labor MP for Tottenham, who found the page while shopping for shoes.
“Just buying brown brogues tonight leads to this racist micro-aggression. Is it 2020 or 1720? Mr. Lammy wrote on Twitter, calling on Amazon to remove the page.
After its removal, he said he still had questions for the tech giant.
“Thanks to Amazon for removing this now, but given that the item has been on sale since March, what systems do you have in place to review descriptions and not allow the posting of offensive terms? ” He asked.
“This is not the first time,” he added.
Amazon recently pulled neo-Nazi products from sale after being contacted during a BBC investigation, along with Google and retailer Wish.
Mr Lammy’s discovery comes after he suffered racist abuse online over the weekend, which prompted him to report a Twitter user to the Metropolitan Police.
He later slammed Twitter, saying the company needed to be faster in responding to racism.