After trying it out in the Cadillac CT6 in 2018, I was so impressed that I echoed Alex Roy and asked GM to make Super Cruise available in as many models as possible, ASAP. GM is slowly doing this. Even Consumer Reports was impressed. But all this time, I guess I never read the fine print.
Well, the folks at MotorTrend did, and guess what? Turns out, if you bought a 2018, 2019, or 2020 model year CT6, you actually only get a three-year free trial of the Super Cruise feature. After this time, you must have an active OnStar account for Super Cruise to continue to operate:
New owners of the 2018 (produced September 6, 2017 and later), 2019 * and 2020 models receive the Super Cruise Package, which includes 3 years of OnStar to support features. To continue Super Cruise functionality after the 3-year Super Cruise package ends, an OnStar plan must be purchased.
GM told MotorTrend that a CT6’s adaptive cruise control and lane keeping will continue to work even with an inactive OnStar account. It wouldn’t be geo-fenced or use the driver monitoring system, and it would also prompt you to put your hands on the wheel every 15 seconds. Otherwise, it would turn off.
I have to say I feel a bit misled. Of course, I haven’t spotted that tiny bit of fine print, but none of my peers, it seems, have so far. (Except Bozi, but then he’s more of a machine than a man. And I guess the Philadelphia Inquirer.) It’s certainly not something GM has ever brought up when discussing the system with the media.
Given the cost of a new Cadillac CT6, it’s probably reasonable to expect an owner to continue to maintain their OnStar subscription – the cheapest of which is $ 25 per month – after the first three years. And of course, the car must be able to receive map updates remotely. So maybe I’m indignant at nothing. But will that be true for buyers of cheaper models once the feature rolls out into the lineup? Or for people who buy a used CT6?
If 2020 has taught us anything, it’s to expect the worst (and even then you’ll be disappointed).