2 Delta passengers refused to wear face masks, so the plane turned to the door and kicked them out

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  • Delta Air Lines says two passengers were pulled from a flight after refusing to wear masks on board.
  • Delta flight 1227 was about to depart Detroit for Atlanta on July 23, but it returned to the gate, a company representative told The Hill and CNN.
  • The airline said the two customers “did not comply with the crew’s instructions.”
  • Delta’s new safety policy requires customers and employees to wear face masks at all times during transportation.
  • CEO Ed Bastian said on July 22 that those who refuse to wear masks would be banned for life from flying with Delta.
  • Visit the Business Insider homepage for more stories.

Two passengers were pulled from a Delta Air Lines flight preparing for take off because they refused to wear a face mask, the company said.

The duo were removed from Delta Flight 1227, which was scheduled to depart Detroit Metro Airport for Hartsfield-Jackson Atlanta International Airport on July 23, a company representative told The Hill and CNN.

“Flight 1227 from Detroit to Atlanta returned to the gate following two customers who did not comply with crew instructions,” Emma Kate Protis told outlets.

“After a short delay, the plane left for Atlanta. ”

The identity of the two passengers is not known.

Delta has updated its travel conditions in light of the coronavirus pandemic.

“Delta customers and employees are required to wear a face mask or an appropriate face mask over their nose and mouth throughout their travel, in accordance with CDC best practices,” the airline’s website states.

Delta CEO Ed Bastian told NBC’s “Today” show on July 22 that the airline would ban people from the airline for life if they refused to cover their faces on flights.

“You can’t board a Delta plane unless you have a mask. If you board the plane and insist on not wearing your mask, we will insist that you do not fly Delta in the future. We already have over 100 people that we ‘put on this list,’ he said.

The airline has also blocked seats on either side of a reservation to maintain social distancing.

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