Delays in processing refunds led to the delay, the Edmonton Oilers Community Foundation said in a statement Wednesday.
“Our technology provider Ascend has assured us that this work will be done as soon as possible and that we will be able to pull the winning ticket very soon,” the statement said.
“We apologize once again for the inconvenience caused by this delay. “
Due to delays in processing final refunds for the August 7 #Oilers 50/50 online draw, we are delaying the draw for the winning ticket to ensure that customers who have gone through the required refund process can ensure that their tickets have been canceled and that refunds are initiated. pic.twitter.com/ujC8CgKlfv
– @ Oil_Foundation
An update on the draw schedule is expected Thursday morning.
The 50/50 was scheduled for the August 7 game between the Oilers and the Chicago Blackhawks. The Oilers lost and were knocked out of the series.
Online sales quickly hit $ 15.2 million – a world record for 50/50 sports draws – but servers were overwhelmed with purchase requests.
Buyers experienced slow load times, geolocation issues, and error messages. Many who have attempted to redeem tickets have reported being billed multiple times for subsequent attempts.
Last week, the foundation said the final pot for the record-breaking raffle would be $ 14.3 million. The winner will receive half of this amount.
The organization reimbursed approximately $ 900,000 to compensate for technical issues during sales.