Travel agency death: Covid-19, an existential threat to an industry with “no product to sell” | Australia News

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TRavel agencies face “existential threat” as continued border closure means they “have no product to sell”, business analysts predict phasing out government wage subsidies will likely mean the survival of large agencies.However, some travel agencies, although they have declared “zero income” since the start of the pandemic and have had to reimburse expenses for canceled vacations, hope that by avoiding long telephone calls to their customers with airlines negotiating refunds on their behalf, they will have demonstrated their value to customers wishing to travel when restrictions allow.

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