Target Employee Writes Muslim Woman’s Name “Isis” on Starbucks Order

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  • The name of a 19-year-old Muslim woman was written “Isis” on her order for a Starbucks at a target in Minneapolis on July 1.
  • Aishah, who is wearing a hijab, has filed a complaint with the local chapter of the Council on American-Islamic Relations.
  • At a press conference, the group said it was disappointed with Target’s response, in which the company said it was an innocent mistake.
  • Visit the Business Insider home page for more stories.

A group of activists are calling for a Target employee to be fired after a customer’s name was written “Isis” on a Starbucks drink.

Aishah, a 19-year-old Muslim woman wearing a hijab, received the offending name on her order at a St. Paul store on July 1, the Minnesota chapter of the Council on American-Islamic Relations said on Monday.

Mohamed Ibrahim, deputy director of the group, said at a press conference that this incident was another “reminder that Islamophobia is alive and present in our communities”.

Aishah, who requested that her last name not be released to protect her privacy and avoid harassment, received a new drink and a $ 25 gift card, the group said.

“The moment I saw him, I was overwhelmed with a lot of emotions,” said Aishah, noting that she had said her name to the barista several times. “I felt demeaned and so humiliated. It is a word that destroys the Muslim reputation worldwide. I can’t believe that nowadays something like this can be considered acceptable. It’s not correct. ”

CAIR Executive Director Jaylani Hussein said that Aishah is “not a difficult name to pronounce. It is a name well recognized in the United States and is not equivalent to Isis or anything close ”. Across the country, he said, the name of the terrorist group has been used to harass people of the Islamic faith.

In response to the incident, Target issued the following statement:

At Target, we want everyone who buys with us to feel welcomed, valued and respected and we strictly prohibit discrimination and harassment in any form. We are sorry for the experience of this guest in our store and we immediately apologized when she informed our store managers of the situation. We have investigated the matter and believe that it was not a deliberate act but an unfortunate error which could have been avoided with a simple clarification. We take appropriate steps with the team member, including additional training, to ensure this does not happen again. ”

But CAIR says the company’s response is disappointing at best.

“We believe the statement is a statement by an apologist for Islamophobia that the barista involved in this incident has never heard of ISIS,” said Hussein, adding that the group would like an investigator outside is brought. The group also filed a complaint with the Minnesota Department of Human Rights.

As for the training promised by Target, which is reminiscent of that undertaken by Starbucks corporate stores in 2018 following a similar incident, Hussein says that past training clearly has not been effective.

“It is not a simple mistake,” he said.

Aisha said she was disappointed with the response from the director of Target when siding with the barista.

“I fear that this will continue to happen to other Muslims because Starbucks and Target do not like Muslims,” ​​she said.

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