Remember when AT&T told customers their phones would stop working and encouraged them to buy new ones during a pandemic? T-Mobile is also expected to send messages like this, but it looks like the company might go about it a little differently (and hopefully less aggressively) than AT&T, according to an apparent internal document from T- Shared mobile. by Police Android.
T-Mobile would require phones on its network to support Voice over LTE (VoLTE) from January 2021. This means that if your phone does not currently support VoLTE, you will need to upgrade if you want to. be able to continue making calls with this telephone on T-Mobile. And T-Mobile is apparently so determined to phase out older technology that it would stop activating new devices that don’t support VoLTE on August 4, in a few weeks.
here is the document Police Android shared, if you want to find yourself:
When we asked, T-Mobile did not confirm the timeline presented in the document., but shared a few details that line up:
[…]we will phase out some older technologies over time to free up even more capacity for LTE and 5G. In anticipation of this and to provide customers with the best experience, those activating new lines at T-Mobile will need a VoLTE enabled device, which has been all we’ve offered for years and represents the overwhelming majority of devices. on the network.
Basically what T-Mobile seems to be saying is that unless you haven’t upgraded your phone for a very long time, you probably won’t run into any issues once VoLTE is needed.
When it comes time for T-Mobile to tell some customers they need to upgrade, we hope the company learns from AT&T’s mistakes. Yesterday AT&T scared some customers by emailing them. with the big blue, bold and all caps title ” UPDATE NECESSARY,“Informing them that their phone” is not compatible with the new network “and that they will have to replace it to continue to benefit from the service. (Some customers felt the email was so blatant that they thought it was a scam.)
What AT&T neglected to make clear, however, is that these customers won’t need to upgrade their phones until early 2022 – that’s when AT&T plans to shut down. its 3G network and some devices will stop working. Hopefully T-Mobile is more clear on what customers should do and when to do it.
Verizon is also in the process of shutting down its 3G network and said last year that it would delay that shutdown until the end of 2020. As of 2018, it no longer activates phones that do not support LTE. .