The Prince of Wales and the Duchess of Cornwall met with some of the 700 employees at the distribution center as well as drivers and staff normally based in certain Asda stores in Bristol.
The visit took place under a tent outside the building, with people two meters apart.
The staff explained to the royal couple how they had worked overtime and different work schedules, as well as the postponement of vacation, to cope with increased demand.
Chris Tilly, 48, general manager of the distribution center, said the work had been “really, really difficult” and paid tribute to the staff.
“We had a lot of support from colleagues across the company working overtime, shifts to keep the shelves filled for customers,” said Mr. Tilly.
“I think it’s fantastic that the prince and the duchess took the time to come to the distribution center and meet colleagues.
“All the colleagues they saw thanked them for what they had done in the past 14 weeks, which really moved me.
“They were really interested in what the colleagues at Asda had been doing, how long they had worked for us and just wanted to know how they were doing during the pandemic.”
After arriving at the site, the couple were greeted by Peaches Golding, Lord Lord of Bristol.
They were informed of the work Asda has undertaken with Business in the Community, a member organization run by companies, as well as with charitable partners FareShare and the Trussell Trust.
Ruth Cadenhead, 62, a home buyer based in Patchway, Bristol, spoke to the couple about Asda’s work with charities.
Ms. Cadenhead retired from teaching two years ago and had volunteered at the Thornbury Food Bank, as well as Eastwood Park Jail.
“I have been working for Asda for about 12 weeks – since the call for further help,” she said.
“Lots and lots of people couldn’t go out to eat, so deliveries were very important.
“In the store we have people shopping for many families and we help them too.”
“You deserve a stiff drink after all this”
Richard Sigward, 74, a warehouse operator, has worked for Asda for 17 years and told the couple that he refuses to retire.
“The Duchess told me that she definitely agreed that if people can work and are happy to do so, they should continue,” said Mr. Sigward.
“She said she refused to retire. The prince was the same. ”
At the end of the visit, Charles and Camilla unveiled a plaque marking the day.
Charles said to the staff, “Thank you, thank you very much, everyone. You deserve a stiff drink after all this. ”
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Charles and Camilla later visited the Turnbull & Asser shirt factory in Gloucester to meet with staff members who changed their entire production line to make scrubs for the NHS at the start of the pandemic.
The company leased new machines and produced vital NHS medical grade scrubs for eight weeks.
Work began on a first batch of 4,000 units in early April and ultimately led to the production of 6,000 sets for the NHS.
During the visit, the prince and duchess looked at a display of regular scrubs and shirts made by the company and chatted with the staff.