NatWest boss sees ‘hybrid’ future of home and office work


The NatWest boss predicted a “hybrid” future where staff combine working from home and commuting to the office.

Managing Director Alison Rose said working from home is likely to be part of a new working model where employees split their workweek between home and the workplace.

“I think working from home has certainly allowed us to think differently about the way we work and for a lot of people it has been an incredibly positive experience: no commuting, more flexibility and [people] were able to work incredibly efficiently, ”she told BBC Radio 4. Today programme.

“I think it’s not just one thing or another. We’ll likely end up with a hybrid model of still needing office space and space to bring people together so that our culture remains strong.

Earlier this week, NatWest told more than 50,000 employees, the vast majority of its employees, that they would be working from home until next year, which will deal a blow to government efforts to bring employees back in the office.

Ms Rose said the announcement was made in part to give employees greater certainty.

While working from home has brought huge benefits for some people, others have found it more difficult and the bank’s approach needs to take this into account, she added.

The bank officially changed its name on Wednesday from Royal Bank of Scotland to NatWest Group, removing the nickname which suffered massive reputational damage following a £ 46bn government bailout and misconduct charges subsequent.


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