Major hotels require guests to wear masks nationwide

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The American Hotel & Lodging Association (AHLA), which represents the hotel industry, says several major chains across the country will require face masks for guests in all public spaces.The group last week released industry-wide guidelines for improved health and safety protocols during the coronavirus pandemic, with members including Marriott, Hilton, Hyatt, IHG, Loews Hotels, Radisson and Wyndham all set to impose masks and social distancing.

Marriott CEO Arne Sorenson announced Monday that the company’s obligation for customers to wear face masks will come into effect on July 27.

“Health experts have made it clear that wearing face masks in public spaces is one of the easiest steps we can all take to protect each other and reduce the spread of COVID-19,” said Sorenson said in a video ad.

The AHLA guidelines also include contactless bookings, check-ins, payments, and room service when available, and only consider daily room cleaning when necessary.

They also require customers to refrain from travel if they have or have recently had symptoms of COVID-19 or if they are in contact with someone diagnosed with COVID-19.

“As an industry, we want every guest to have a clean and safe hotel, no matter where they stay,” said Chip Rogers, president and CEO of AHLA, in a statement. “These preventative measures make travel safer and easier for Americans, while supporting hotel and tourism workers.”

The move follows in the footsteps of major U.S. airlines, which require passengers to wear masks on planes, and policy changes from Walmart, Target, CVS Health, Best Buy and Kroger last week that require customers to wear masks in stores nationwide.



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