The scammers call Amazon customers and trick them into passing on their personal information.
The scam is the latest attempt by thieves to steal information, like bank details and passwords, from unsuspecting buyers during the pandemic.
According to the commercial agency Chartered Trading Standards Institute (CTSI), Amazon users receive automated phone calls telling them that they have opened an Amazon Prime account, which costs either £ 79 per year or £ 7.99.
They are then told if they want to cancel, they must press “one” on their keyboard.
The call is transferred to a fraudster, who masquerades as an Amazon worker, and tells them that the purchase was made due to a “security breach” on their computer.
They then ask the victim to give them remote access to their computer, which gives them control and allows them to steal personal information, such as passwords and bank details.
The CTSI has said there is also an email version of the scam where thieves email buyers and tell them they have signed up for Amazon Music for £ 28.99 per month.
They are told that if they want to cancel, they must click on a link in the subscription and receive a refund.
The victim is then prompted to enter their card details to receive the refund, which instantly sends the details to the scammers.
Katherine Hart, CEO of CTSI, said: “Due to the COVID-19 pandemic, people are spending more time at home and more and more people are using internet platforms to shop.
“Amazon will never cold call customers, nor will they request remote computer access or payment over the phone.
“Don’t give any details to the caller and always check directly with Amazon by logging into your official account and contacting customer service. ”
If you think you have been the victim of fraud, report it to Action Fraud.
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Thieves have also been able to post fraudulent advertisements on Facebook and Google without getting caught, according to Which ?.
There was also an increase in fake Facebook ads selling fraudulent clothing during the pandemic.
And last month, new anti-fraud rules were put in place for wire transfers – find out how they affect you here.