Aldi sends message to customers ahead of mandatory face mask rule


From Friday July 24, shoppers must wear a face mask or blanket when entering stores in England to avoid a second wave of coronavirus.Prior to this new rule, Aldi reached out to customers to clear up any confusion over how the boards will work best to help protect staff and buyers at its branches.

In an email to buyers, CEO Giles Hurley said: “Last week the government announced that masks will be mandatory in stores in England from July 24 and for that reason you will need to wear a face mask to enter one of our stores from that date.

“If you want to buy a face mask, you can buy them at any Aldi store in the UK.

Aldi to Pennywell

“Even as the country opens again, I know that many are concerned about security and do not want the steps we take to move forward to mean that we are taking a step back in the fight against the virus. It is crucial that we all continue. to act safely and responsibly, while enjoying the little moments of normal life that gradually return.

“That is why I want to assure you that the comprehensive security measures that we put in place in our stores at the start of the pandemic are still in place – and will remain so for as long as they are necessary”, report the MEN.

These include:
• A traffic light system at store entrances to accurately manage the number of people in stores at any time
• Protective screens in the 7,000 of our checkouts
• Social distancing markers in stores
• NHS priority access time, blue light and vulnerable
• Clear signs in all stores that tell customers how to shop safely, in accordance with the latest government guidelines
• Contactless payments increased to £ 45

Mr Hurley said Aldi is doing everything in his power to ensure the safety of buyers and urged customers to stay away from others, shop on their own when possible and try to ” use contactless payments.

He continued, “We know that many of our customers will still need additional support as the coronavirus situation evolves. For these vulnerable customers, rest assured that the measures we have introduced to give you safe access to affordable food, like the early hours of Monday through Saturday, will continue and our home delivered grocery packages are still available for purchase.

“We are also testing for the first time an on-demand grocery home delivery in partnership with Deliveroo to help those who currently cannot visit our stores.

He added in the email to buyers: “Responding to the pandemic has brought out the best in all of us and I am impressed every day by the efforts of our colleagues and customers to protect each other.

“It was heartwarming to see clients remember that not all disabilities and health issues are visible, and be mindful of others who may not be able to socialize or wear a mask. “


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