We tried Aldi’s new ‘traffic light’ system queue, here’s what happened


Last month Aldi announced it was implementing a new automated system of traffic lights at the entrance, in order to control the number of customers that come in and out of stores. The national deployment of the new technology has started from the end of May, after a successful trial.

Traffic lights will signal when customers can enter the store after each store customer limits which are in line with two meters distance from social rules.

Aldi outdoor bar furniture range launches tomorrow

Of the NHS and blue light worker priority access remains in place. These workers are encouraged to go to the front of the queue and the other customers will be invited to continue to abide by it.

Richard Thornton, communications director at Aldi, said: “The protection and safety of our customers and our employees is a top priority, and this new system is accurate and efficient to allow us to monitor the number of customers in the stores.

“The test system has been well received by our customers and we will be gradually rolling this new social distancing measure, at the national level.”

Although not all of the stores is not yet of the new system in place, our sister site the Liverpool Echo managed to identify at Aldi Aigburth store.

Here’s what happened when they were put to the test.

The staff no longer has to make the calls

In the weeks since lockdown has started, enter in the supermarkets is a feat in itself.

With huge queues at every shop, it has quickly become the new normal to wait outside no matter the time of waiting for the staff to allow you inside.

The new system, there are always queues, but the staff will no longer have to make the calls, the system is based on the ability of each of the stores.

The led remains red while the shop is full, before turning green each time a customer can enter.

It certainly felt like it the queue was moving faster.

Other buyers seemed quieter too, with a new system to follow.

When we visited on a Saturday afternoon, there were about nine people in front of us in the queue.

This went down quickly and we were inside shopping in a few minutes.

Should it be available in all stores?

The more the system is available across the united KINGDOM, the best.

While the system roll-out is still in progress, Aldi has confirmed that all stores have the system of traffic lights in July.

Once in place, the traffic light system will run alongside the current measures already in place in all Aldi stores to ensure of the social distance.

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This includes protective screens at checkouts, the distance of the markers on the shop floors, the removal of the stations for the clients, as well as the signage to provide clear direction on how to shop safely.

The stores are also encouraging a client by carriage when it is possible.


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