The UK’s largest tour operator announced today that it will cancel all trips up to and including July 10. TUI had originally set a date for June 30. The company updated its FAQ page on its website today to let customers know it’s a vacation. forced to cancel due to the coronavirus pandemic.
“We worked behind the scenes to make a number of changes to our processes.
“These changes will allow us to offer you additional assistance in the future and make it easier for you to manage your reservation. ”
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Upon arrival, the traveler must provide the British authorities with the address of his stay.
They will then be asked to quarantine at this address for 14 days.
If caught breaking the rules, they could face a fine of up to £ 1,000.
The only exceptions to the rules are those traveling from the common travel area such as the Republic of Ireland, the Channel Islands and the Isle of Man.
The TUI update is another blow to the travel and tourism industry, which has been financially challenged by the coronavirus pandemic.
TUI has also canceled its river cruises until 25 November inclusive.
TUI Lakes and Mountains vacations are also canceled until September 30 inclusive.
Although vacations later this year are likely to continue, the TUI website says plans will be “continuously revised”.
TUI has stated that anyone whose vacation is canceled can get a “refund credit” within four weeks of their departure date.
The refund credit could then be exchanged for a cash refund.
TUI has a refund request form on its website so you can get your refund in cash.
However, a refund request cannot be processed without a “refund credit code”.
If your vacation was part of a package with flights included, you will be protected by ATOL.