Toronto reopens, patience will be rewarded. Your patio, restaurant or lounge experience will be a little different


Hair salons, beauticians, hair salons, restaurants, bars and much more to get back to business midweek, as Toronto moves into Stage 2 of the reopening.

It is a time many in the city have been waiting for, not only because of Toronto is one of the last places in the province, in order to receive the green light for Phase 2. But also because of the terraces of The restaurant is attractive, and the shaggy hair and unvarnished nails have itchy people coming back in the chair.

But patience will be needed from Toronto companies to argue COVID-19 social distancing protocols and slowly ramp up until the opening Wednesday after being closed for months.

“The general difference is going to be, things are moving more slowly,” said Janet Lourenco, the area manager for the Poor Pub and Madison Avenue Pub, which will both be open on Wednesday.

“People are going to have to be patient when they go to restaurants. You are going to be waiting pretty well for everything, because we have to be careful. There is a lot of cleaning, much more cleaning between clients, between activities. We cannot serve ourselves a table their food, then collect the dirty dishes in another table and then give it to someone’s bill. We really have to think about every step… it just means that we’re going to be in slow and deliberate motion throughout the process. ”

Lourenco spent Tuesday holding chains with staff, while 100 unopened, accumulated reserves.

For those who get a seat, expect “a bit of everything” to be different, Lourenco said.

All participants will be invited to line up in a social-outward manner. A host process for booking and running the UPS outside. Inside, Lourenco and his colleagues have altered the flow of traffic in the building so that it moves in one way if possible. Staff will be wearing masks and guests will be asked to wear masks online and when moving around inside the building.

Lourenco plans to reserve up to 75% of poverty-stricken seats, allowing some traffic to walk. It will be operational at half of its capacity.

“People surely won’t wait to make a reservation,” she said. “We have been advertising on the building and on our social media asking us for reservations as we also have to provide information for contact tracing for Toronto Public Health.”

Tables on the patio will be first come, first served at King Street West Marben restaurant, which is opening Friday patio doors for dinner service and will be offering weekend brunch.

“We hate the idea of ​​an empty seated table, waiting for a reservation, when there are guests asking to be seated,” said chef Chris Locke, but he said that the restaurant can pivot to reserves in the future.

Customers will be able to access the menus using QR codes on the tables, well laminated, copies will be available on request.

Locke says the restaurant has received “a lot of interest and support through social media” since the announcement of its reopening.

“As a freelance, neighborhood restaurant, we’ve had a hard time surviving for the past seven weeks. We are very happy to be allowed to open our terrace for dinner and brunch service, ”he said.

If it’s grooming services you’re looking for, expect a lot of the same many differences.

Sylvie Prud’Homme, owner and operator of the west end of Le Loft hair salon, said her team are preparing to “hit the ground running” when they open their doors on June 26.

The lounge is booked in August, she said, in part thanks to a new implementation of the rule against double bookings.

“If you got your hair done and got your color done at a hair salon, your hairstylist walks away while you are in the process of taking someone else,” Prud’Homme explained. “We don’t just do that, because we have to limit the number of people entering the living room and the amount of space we have between customers.”

This means that a stylist who usually treats eight clients a day is now working on four, stretching the wait time for an appointment.

The show is working on a priority planning system for seniors, front-line workers and those who have been booked for an appointment before the Ontario shutters in mid-March.

Prud’Homme said more than 200 sent booking requests have flooded since the province announced Toronto, reopening on Monday.

Among the security protocols Du Loft has implemented are the removal of their waiting area, Plexiglas barriers installed near the washing stations, temperature control and a six-foot distance between the reduction stations.

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Civello Salons, which has three stores in Toronto, will also be open on Friday morning after this week’s “final cleaning”, said CEO and founder Ray Civello. They will ask customers to come with clean hair and no product. Hair salons will not shampoo or dry the client’s locks.

“We feel if you can get in and out a little bit faster, it’s better,” he said. “More comforting right now … which will obviously change as quickly as we can.”

They had 6,000 appointments in their books in Toronto, which had to be canceled at the start of COVID-19. The goal is to grab as many clients as possible to hand over, Civello said.

“It’s a totally unique experience,” he says. “It’s not like Christmas or like a holiday or something. It is unlike anything we have had to do before. We’ve been closed for three months now, so it’s like a full cycle of customers. ”

The hope is to reserve double the number of people in the next cycle than they would normally, Civello said. That won’t be easy with fewer chairs – every second chair has been removed from the buildings and an additional 10 minutes added to each appointment, but extended lounge hours could help make up for lost time.

Civello Salons have already reopened salons in Vancouver and Oakville in Ontario. These reopenings are going “very well,” said Civello, despite not knowing what to expect when the doors first opened. He does not know of a hair salon in Canada or the United States that has been linked to a positive COVID-19 test, and he hopes to continue along this path.

“It’s exciting and at the same time we want to be careful … I think it’s fantastic that we do the way we are and I think it’s a testament to all the precautions people take.”

Jeff Armstrong, owner of Majesty of Pleasure in the spas of King Street West and in Yorkville, has been preparing to reopen since the businesses have been closed, keeping in touch with Toronto Public Health and medical supplies providers and the development of internal policies.

Reservation for salons will begin again on Wednesday as the Majesty of Pleasure places deep to clean and sterilize. About 85 staff members will be trained on the new measurements in the lounge on Thursday – including checking guests’ temperature with a contactless infrared thermometer, contactless payments and sells, mandatory masks and visors for staff and tools sterilized in an autoclave-level dental care regimen – before doors open on Friday.

“The compressed demand for meetings, it’s a nice problem to have… We didn’t know it, but we left a few days open on our (on reservation) calendar, as if by chance we had this Saturday already open on our schedule, and we are fully booked, ”Armstrong said. “We expect to be fully booked from tomorrow, probably until the end of next week and probably in July.”

Majesté Plaisir also offers a bar service, which will always be available to customers after their appointment at their places with a limited license for patio space capacity, depending on the weather. Inside, Armstrong said they’re fortunate to have 2,500 square feet in two locations, larger than your spa’s average footprint.

Manicures, pedicures, haircuts and colors, waxing anywhere, but face and massages are available, although massages during manicures and pedicures are not yet allowed, Armstrong said.

For those who are not ready to go out, the Majesty of Pleasure has created home manicure box sets, with some of the proceeds from the sale going to The Front Line of the Fund.

But Armstrong and his staff are delighted to welcome people.

“It was a very difficult time… we feel proud that we have championed the business and we are able to have a place for people to come back and it’s so great to have the staff come back,” Armstrong said. “I think we also have a loophole for the people in their everyday lives to come and have some de facto care autonomy and know that our clients can now get out of their house and have some of paradise in their day, it makes me so happy. ”

Jenna Lune is a breaking news reporter for The Star and is based in Toronto. Follow her on Twitter: @_jennamoon
Laura Armstrong


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